Tele-Behavioral Health: Improving Access, Engagement, and Outcomes
Wednesday, October 15, 2025
1:00 p.m. to 2:00 p.m. ET
Description:
This webinar will highlight practical strategies to implement and optimize tele-behavioral health in health center settings for mental health and substance use disorder care. Participants will gain insights on best practices to consider for developing a strategic plan, documentation, billing, and coding, preparing patients and providers, and process improvement. Common challenges and rules and regulations to support tele-behavioral health implementation and quality improvement will also be explored.
Earn 1 Behavioral Health continuing education credit (CEUs) for attending this webinar.
Objectives:
Participants in this webinar will be able to:
- Define tele-behavioral health and describe how it integrates into the health center model of care.
- Identify benefits, limitations, and operational considerations of tele-behavioral health within health centers and similar settings.
- Implement best practices to protect patient privacy, increase engagement, and deliver high-quality care through virtual platforms.
- Describe the importance of aligning medical care with behavioral health care and relevant community-based supportive services to improve care coordination.
- Apply strategies to reduce access barriers for telehealth use.
Presenter:
Laura Ross, MS, LMFT, CCTP, CTMH is a Technical Expert Lead for JBS International, Inc. and a senior clinician and executive leader in behavioral health for over 25 years. Her current work employs an interdisciplinary approach to integrating behavioral health into traditionally medically based health care systems and settings. She has experience directing state and federal grants (Health Resources Service Administration (HRSA), and the Substance Abuse and Mental Health Services Administration (SAMHSA), Centers for Substance Abuse Treatment (CSAT)) utilizing evidence-based and person-centered practices in the provision of telehealth and in-person behavioral health and medical care settings. She currently consults for organizations of all sizes, providing training and technical assistance on rural behavioral telehealth integration and primary care and behavioral health integration.