Operational Strategies for Integrated Care: Hiring & Onboarding

Description:

This webinar will introduce best practices within hiring and onboarding that support effective integrated care. Aviva Health, a health center located in rural Oregon, will highlight how they apply these practices to recruit, hire, and onboard health center staff as part of their journey toward sustaining an effective integrated care environment.

Earn 1.0 Behavioral Health continuing education credit (CEU) for attending this webinar.

Objectives:

Participants in this webinar will be able to:

  • Name several best practices for hiring and onboarding to support an effective integrated primary and behavioral health care approach.  
  • Understand how to practically apply best practices through Aviva Health’s experience, as one example of how hiring and onboarding helped establish a sustainable integrated care approach. 

Presenters:

Rob McAdam, Vice President of Behavioral Health, Aviva Health

Rob McAdam, LCSW, Vice President of Behavioral Health, Aviva Health, is a seasoned behavioral health leader with over 20 years of experience serving Medicaid populations. He earned his degree from Syracuse University and brings extensive practice-based expertise in serious and persistent mental illness (SPMI), case management, crisis intervention, peer support, integrated care, program development, and network management. At Aviva Health, Rob oversees both an integrated Primary Care Behavioral Health program and a traditional Outpatient Behavioral Health program, leading initiatives to deliver accessible, high-quality, and coordinated care to underserved communities. 

Laura Ross


Laura Ross, Technical Expert Lead III, JBS International,
is a senior clinician and executive leader in behavioral health for over 25 years. Her current work employs an interdisciplinary approach to integrating behavioral health into traditionally medically based health care systems and settings. She has experience directing state and federal grants (Health Resources Service Administration (HRSA), and the Substance Abuse and Mental Health Services Administration (SAMHSA), Centers for Substance Abuse Treatment (CSAT)) utilizing evidence-based and person-centered practices in the provision of telehealth and in-person behavioral health and medical care settings. She currently consults for organizations of all sizes, providing training and technical assistance on rural behavioral telehealth integration and primary care and behavioral health integration.

Continuing Education (CE):

  • We offer behavioral health continuing education credits for participation in behavioral health/substance use disorder integration technical assistance (BH/SUD TA) events.
  • You must attend the event and complete the online Health Center TA Satisfaction Assessment after the event (2-3 minutes).
  • A link to the Health Center TA Satisfaction Assessment will be provided at the end of the session.
  • CE certificates will be sent within 5 weeks of the event from the Health Center BH/SUD TA Team via Smartsheet <user@app.smartsheet.com>.
NAADAC Approved Education Provider logo. This course has been approved by JBS International, Inc., as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #86832, JBS International, Inc., is responsible for all aspects of their programming.

NBCC Approved Continuing Education provider logo. JBS International, Inc., has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6442. Programs that do not qualify for NBCC credit are clearly identified. JBS International, Inc., is solely responsible for all aspects of the programs.